Privacy Policy

Your privacy is important to us. Learn how we handle your data.

Introduction

Webwave Digital Marketing Agency ("Webwave," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.webwave.co.in, use our services, or interact with us through any channel. By using our website or engaging our services, you consent to the practices described in this policy.

Information We Collect

Personal Information You Provide: When you contact us, fill out a form, request a quote, or engage our services, we may collect:

Name
Email address
Phone number
Business name and website URL
Billing and payment information
Any other information you voluntarily provide

Information Collected Automatically: When you visit our website, we may automatically collect:

IP address and geographic location
Browser type and version
Device type and operating system
Pages visited, time spent, and navigation patterns
Referring website or source
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our services
To respond to your inquiries and communicate with you
To process payments and manage billing
To send project updates, reports, and service-related communications
To send promotional emails, newsletters, and marketing communications (with your consent)
To improve our website, services, and user experience
To run and optimize advertising campaigns on your behalf
To analyse website traffic and usage patterns
To comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance (e.g., Google Ads remarketing, Meta Pixel)

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

Advertising and Analytics

We use third-party advertising and analytics services to improve our website and marketing efforts. These services may collect information about your online activities across different websites. The services we use include:

Google Analytics: To analyse website traffic and user behaviour
Google Ads: For remarketing and conversion tracking
Meta Pixel (Facebook/Instagram): For ad targeting, remarketing, and conversion tracking

These third-party services have their own privacy policies governing the use of your information. We encourage you to review their policies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. You can manage your Meta ad preferences in your Facebook settings.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website and delivering our services (e.g., hosting providers, payment processors, email services)
Advertising Platforms: With advertising platforms (Google, Meta) as necessary to run campaigns on your behalf
Legal Requirements: When required by law, regulation, legal process, or governmental request
Business Transfers: In connection with a merger, acquisition, or sale of business assets
With Your Consent: When you have given us explicit permission to share your information

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption, secure servers, and restricted access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we will securely delete or anonymise it.

Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data, subject to legal requirements
Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us
Data Portability: Request your data in a structured, commonly used format

To exercise any of these rights, please contact us at info@webwave.co.in. We will respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every site you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated policy will be posted on this page with the revised effective date. We encourage you to review this page periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Webwave Digital Marketing Agency
Email: info@webwave.co.in
Phone: +91 8088704322
Website: www.webwave.co.in